Quality & accreditation
Accredited. Certified. Compliant.
Accreditation & compliance
Five frameworks. One standard of care.
CAP-accredited
College of American Pathologists
Testing runs in CAP-accredited laboratories, inspected against the College of American Pathologists' checklists for molecular pathology, quality control and proficiency testing.
NABL-accredited
National Accreditation Board for Testing and Calibration Laboratories
Accredited to ISO 15189 — the international standard for quality and competence in medical laboratories.
ISO-certified
International Organization for Standardization
Certified quality management, with documented processes, internal audits and continual improvement across the workflow.
HIPAA-compliant
Health Insurance Portability and Accountability Act
Protected health information is handled under HIPAA's privacy and security safeguards, from sample to signed report.
GDPR-compliant
General Data Protection Regulation
Personal and genetic data are processed lawfully, minimally and transparently, with every right GDPR guarantees.
Layers of assurance
Quality, built in at every level
- 01
Accredited laboratories
CAP and NABL accreditation, assessed laboratory by laboratory for a defined scope of tests.
- 02
Certified systems
ISO-certified quality management across sample handling, analysis, reporting and review.
- 03
Validated assays
Every assay is validated for accuracy, sensitivity and limits of detection before it reports a result.
- 04
Governed software
The Twin platform is versioned, tested and change-controlled — and every report is signed by the treating oncologist.
Quality practices
How every result earns its place in the report
- 01
Quality management
A documented quality management system spans sample receipt to signed report, audited internally and by accreditation bodies.
- 02
Laboratory and assay quality
Every run carries controls, every assay is enrolled in external proficiency testing, and each sample passes quality metrics before analysis begins.
- 03
Technical validation
Analytical layers and bioinformatics pipelines are validated against reference data before release, and re-validated whenever they change.
- 04
Documentation and traceability
Every report finding traces back to its input data, analysis version and evidence source.
- 05
Data integrity and information security
Role-based access, audit trails and encryption protect clinical and genomic data, in line with HIPAA and GDPR.
- 06
Review, approval and change control
Changes to analytical methods, evidence sources and report templates are reviewed and approved before release.
- 07
Corrective action and continuous improvement
Deviations are logged, investigated and corrected, and every lesson feeds back into the workflow.